frequently asked questions
For your convenience, we published few FAQ's. Most of your questions might get answered here.
All our products have a 5 years warranty. That includes:
- Solar panel
- Water tank
Please note that we do not provide any warranty if it is proved that the product (s) have been installed and / or used incorrectly and the damaged is caused by those reasons.
We accept returns only within 30 days from the invoice date and only if the products are packed in the original package and not used. In rear cases we charge re-stocking fees.
We do don accept returns when:
- Product has been installed
- You have asked for customization
We do delivery and installation to all over Cyprus
- Bank Transfer
- Credit Card