frequently asked questions

For your convenience, we published few FAQ's. Most of your questions might get answered here.

Is there any warranty?

All our products have a 5 years warranty. That includes:

  • Boiler
  • Solar panel
  • Water tank

Please note that we do not provide any warranty if it is proved that the product (s) have been installed and / or used incorrectly and the damaged is caused by those reasons.

 

Do you accept returns?

We accept returns only within 30 days from the invoice date and only if the products are packed in the original package and not used. In rear cases we charge re-stocking fees.

We do don accept returns when:

  • Product has been installed
  • You have asked for customization
Where do you ship?

We do delivery and installation to all over Cyprus

What payment methods do you accept?

We accept:

  • Cash
  • Cheques
  • Bank Transfer
  • Credit Card